Liability for defective products and services

This liability regime affects all finished products, even when they are joined or incorporated into another movable or immovable property. For example, medicines, medical and orthopedic products, food, hygienic, cleaning, cosmetics, pharmaceutical products, games for children ...

Service providers will be responsible for damages caused to consumers and users, unless they prove that they have complied with the requirements established by law and other care and diligence required by the nature of the service. Health services, those for electrical appliances repair and maintenance, elevators and motor vehicles, home renovation and repair services, inspection, gas and electricity installation services and those related to transport are considered to be subject to this responsibility regime.

Read more